Need help? There’s plenty of ways to find what you’re looking for. Here are some resources to help you find the answers to our most commonly asked questions.
Our A-Z guide of everything smart about your home. Use iZonepedia to search for diagrams, step-by-step instructions and answers to all your technical problems.
Prefer to see iZone in action? Check out these useful how-to videos.
Check iZonepedia for answers to your problems, or view our handy how-to videos. If you need our smart Alecs to assist, please submit a ticket for technical support and we’ll be in touch.
Warranty against defects (iZone Pty Ltd)
If you are in Western Australia:
You can book a billable service request or warranty service request by completing an online form below.
If you are NOT in Western Australia:
If you have a warranty claim, please contact the business that supplied the iZone product to you. We have existing arrangements in place with our partner network to deal with warranty claims.
Register your product
Your system is supplied with a standard 2-year warranty. To extend your warranty for a further 8 years you are required to complete this warranty registration form and email it to iZone at email@example.com along with a copy of your invoice within 60 days of purchase.